Glocal It Consulting

GLOCAL IT CONSULTIG we rely on a exceptionally experienced team focused on delivering successful Oracle Siebel CRM implementations, which makes us stand out in the CX Latin American Market.

Nuestros Sevicios

Support

24 / 7 Management, solutions deployment,performance improvements,app’s installation and configuration.

Dev

Flexible team that adapts to your project’s needs when required. Technical leadership, requirement implementation and technical support.

Architecture

Solutions’ design, participation in tech managerial committees, environment sizing, app migration and cloud deployments.

Consultancy

Project execution, comprehensive team management and support for complex problem solving

Casos de Éxito

Migration

Migration and renovation of infrastructure for CRM Siebel , including deployment in OCI for a Mexican Telecommunications company. Migration of Siebel versions to IP23X within different clients from the Bank and Insurance Industry in Colombia, and the Public Sector in Spain

Automation

CRM Siebel Automation deployments using ADM + SMA + Jenkins, achieving a significant decrease within the installation time.

Open UI

Tailored development for a web interface with open UI on desktop and mobile apps.

Channels

CRM channels deployment (marketing, call center, offices, digital and backoffice) applying omni channel and scalability concepts.

¿Quienes Somos?

GLOCAL IT CONSULTING

It is a company founded in January 2019 in the city of Bogotá, Colombia. Its name comes from the term GLOCALIZATION, where the main focus is to provide global technology solutions adapted to the local needs of each market. This, in turn, helps our clients in their digital transformation journey with a special emphasis on CX concepts through the design and construction of applications CRM of world class.

Some indicators of interest

Support hours

+ 40.000

Total projects and initiatives

+ 50

Years of team experience

+ 15

Contact

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